Payment & Delivery
For all other orders, shipping rates are given on purchase.
- Delivered using Appliance Star Delivery Service and/or reputable New Zealand Logistics Companies.
- A track and trace can be provided.
- Signatures are required on these parcels.
- In the event that your parcel does not arrive with 15 working days of placing the order, please notify us.
Order Processing Time
- Orders are processed within 3 to 5 working days of receipt (processing time does not include weekend and public holidays).
- Orders placed on Saturday and Sunday will be processed on the following Monday.
- Orders are processed and shipped on business days only (Monday through Friday, excluding holidays).
- You should contact us immediately for any urgent items on your order.
Shipment Lead Time
- Shipping time depends upon location and customs.
- New Zealand Delivery can take 1 to 4 business days plus our processing time as mentioned above.
Track and Trace
Yes. Track and trace is available for domestic parcels. If you would like to receive your tracking number, please contact us or simply write your request during check out.